CloudMedico - Patient Management Software for Mexico Healthcare Providers

Looking for a reliable practice management solution in Mexico? CloudMedico offers a comprehensive EHR system designed specifically for the public institutions and private healthcare, supporting Consultorio Individual, Clínica and Centro Médico across Mexico City, Guadalajara, Monterrey and Puebla, and beyond.

Understanding Healthcare in Mexico

Mexico's public healthcare is split between social security institutions for formal workers (IMSS for private-sector employees, ISSSTE for government employees) and IMSS-Bienestar for people without social security. Alongside them, a large private sector of independent doctors, clinics and hospitals is used by a large share of the population, often paid out of pocket or through private insurance. Many specialists work both in public institutions and in their own private office (consultorio). In the private sector, practices range from solo consultorios to specialty clinics and hospital-based offices.

Regulatory Compliance for Mexico Medical Practices

Doctors in Mexico need a professional licence (cédula profesional) issued by the Ministry of Public Education, and specialists are usually certified by their specialty board. The health regulator COFEPRIS licenses establishments and controls prescriptions of controlled medicines. The clinical record is governed by the official standard NOM-004-SSA3-2012, which sets what it must contain and requires it to be kept for at least five years. Personal data held by private practices is protected by the Federal Law on the Protection of Personal Data Held by Private Parties (a new version came into force in March 2025): practices need a privacy notice, and health data is sensitive data that needs the patient's express consent. Tax invoices must be issued as CFDI electronic invoices under the rules of the tax authority (SAT). CloudMedico does not issue CFDI, so practices keep using their current CFDI tool for tax invoices.

Interface in Spanish and English and Support by Email

The interface is available in Spanish and English, and our team answers your questions by email. Set up your workflows for Mexican healthcare and Medicina General, Consultorio Privado and Clínica de Especialidades.

Tailored for Mexico Healthcare Practices

Optimized for public institutions and private healthcare with integrated Invoice, Receipt and Payment Tracking processing and local healthcare requirements.

Experience healthcare management designed for Mexico, featuring an interface in Spanish and English, scheduling in your time zone (CST), and workflows optimized for Mexican healthcare practices.

Seamlessly operate within the public institutions and private healthcare with support for Invoice, Receipt and Payment Tracking, plus templates designed for Medicina General, Consultorio Privado and Clínica de Especialidades.

Whether you operate in Mexico City, Guadalajara, Monterrey and Puebla or elsewhere in Mexico, CloudMedico adapts to your practice needs with solutions for all Consultorio Individual, Clínica and Centro Médico.

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