Patient references, not name search
AI workflows use a CloudMedico patient reference. Patient-name lookup is not available through the connection.
Privacy by design
Healthcare privacy and control, built into every connection
CloudMedico uses pseudonymous patient references instead of patient-name lookup. They reduce identity exposure, but the related clinical data remains personal health data.
No raw internal IDs
The AI-facing view uses CloudMedico references and does not expose raw internal database or application identifiers.
Direct identity fields kept out
The AI-facing patient view uses a reference, age in years, and recorded gender instead of the patient's name, exact date of birth, or contact details.
Access remains bounded
Access is limited by clinic enablement, enabled tools, connection scopes, user permissions, record visibility, and live connection status.
Access can be stopped
Clinics can disable the connection and users can revoke it. Changes to permissions take effect on the next request.
Metadata-only audit trail
CloudMedico audits connection and access events without storing full prompts or clinical content in the MCP audit trail.
Supported connections
Use CloudMedico with supported AI assistants
Connect CloudMedico to supported AI assistants such as Claude and ChatGPT to review practice information and carry out permitted tasks securely.
Claude
Connect Claude to CloudMedico to review patient records, prepare briefings, manage appointments, and perform supported clinical workflows.
ChatGPT desktop app
Use CloudMedico from supported ChatGPT and Codex experiences through the same secure AI connection.
Important: Classic ChatGPT web is not supported. Support applies to the 2026 ChatGPT desktop app and its configured MCP connection, not every ChatGPT product or plan.
Everyday workflows
Ask naturally. Stay inside CloudMedico's controls.
Use plain-language requests for the information and actions your clinic has chosen to make available.
Plan the day
Review the clinic schedule and the status recorded for upcoming appointments.
“What's my schedule today?”
Prepare for a patient
Get a concise briefing and review recorded history using the patient's CloudMedico reference.
“Prepare me for this patient using their CloudMedico reference.”
Review follow-ups
Find recorded follow-up work that is due, overdue, or coming up.
“What follow-ups are due today?”
Review clinical history
Retrieve permitted visits, prescriptions, exams, allergies, conditions, and other recorded history.
“Show this patient's recent prescriptions.”
Manage appointments
Create or update appointments when your clinic has enabled this capability.
“Book a follow-up appointment.”
Record clinical work
Create or update visits, prescriptions, and exams after you review and confirm the details.
“Show me the visit details before I confirm saving them.”
Need a prompt to start with?
Browse 25 practical prompts for everyday CloudMedico workflows, with clear write-tool and confirmation labels.
Open the Prompt CookbookValidated capabilities
What supported connections can do
- Review schedules, bounded patient histories, follow-ups, and practice statistics.
- Create and update appointments when enabled.
- Cancel appointments only after confirmation.
- Create or update Visits, prescriptions, and exams only after confirmation.
Clear boundaries
What these connections do not do
- They do not diagnose or replace clinical judgement.
- They do not send patient messages or submit prescriptions externally.
- They do not synchronize calendars or create invoices.
- They do not delete CloudMedico records.
You remain in control. Review AI-generated information and proposed changes before relying on them clinically. CloudMedico controls what the assistant can access; the clinic remains responsible for deciding whether external AI-provider processing is appropriate under that provider's terms and settings.
CloudMedico-hosted AI
Zero Data Retention for native clinical AI
AI Scribe and AI Patient Summary use Zero Data Retention endpoints. The AI provider does not retain their clinical content after processing or use it to train AI models.
Connected assistants use the privacy settings and terms of the provider or account you connect. They are separate from CloudMedico-hosted AI, so CloudMedico cannot extend this guarantee to them.
Ready to connect your AI assistant?
Open your clinic to review supported connections, choose what your assistant can access, and get connected.
Access your clinic